Hardee’s And Microsoft Pilot Self-Order Kiosks Running On Windows

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Microsoft Corp. and CKE Restaurants (parent company of Hardee’s and Carl’s Jr.), have introduced a self-order kiosk solution running on Windows 8 devices that enables Hardee’s customers to customize and place their own orders. The Dell Optiplex 3030 All-in-One devices are currently deployed as a pilot test in 30 restaurants, including a newly redesigned kiosk-featured restaurant in Nashville, TN.
“Our target market of young, hungry millennials, as well as younger and older customers, love the new ordering kiosks,” said Tom Lindblom,Chief Technology Officer at CKE Restaurants. “The self-ordering kiosk gives the customer a fun, interactive and user-friendly way to control their order.”
The kiosks offer these capabilities: Point-of-service (POS) purchasing. Customers can review menu selections, customize and place orders, and pay for purchases. Order entry and menu updates. The kiosks relay orders directly to the kitchen, allowing customers to get their food more quickly and accurately. Employees can simply update the kiosk menu to include seasonal offerings or price adjustments, or to add language capabilities to suit the store’s customer base.