Kohl’s Announces Amazon Returns

Kohls is offering free, convenient returns for Amazon customers starting in 82 stores across Los Angeles and Chicago. Kohl’s will pack and ship eligible Amazon return items for free, providing an additional service and convenience to Amazon customers within select Kohl’s stores. Items can be returned free of charge regardless of return reason and regardless of whether the items are packaged for shipping. Kohl’s will package and transport all returned items to Amazon return centers.
Richard Schepp, Kohl’s Chief Administrative Officer, said, “This is a great example of how Kohl’s and Amazon are leveraging each other’s strengths – the power of Kohl’s store portfolio and omnichannel capabilities combined with the power of Amazon’s reach and loyal customer base.”