Duck Donuts is sweetening the deal for its customers with the deployment of Samsung Kiosks in its locally owned and operated franchise shops across the U.S. The Samsung Kiosk, powered by GRUBBRR, will give customers the ability to submit orders automatically, helping to streamline back-end operations while also providing a more seamless purchasing experience.
“Adding self-ordering kiosks to our shops, through our partnership with Samsung and GRUBBRR, has allowed us to better the guest experience by decreasing wait times, enhancing convenience and improving order accuracies,” said Tom Perella, Duck Donuts Director of Technology. “In addition to the guest experience, self-ordering kiosks carry many benefits for our franchise partners, such as streamlining labor and increasing check average.”
Duck Donuts Elevates Purchase Experience With Kiosks
