McDonald’s Kiosk Provides Access For Blind And Low Vision Customers In U.S.

Vispero, the global leader for assistive technology products for the blind and low vision community, has been selected by McDonald’s to assist in providing customers with an accessible kiosk experience. Vispero’s product, JAWS Kiosk, has been deployed to select McDonald’s restaurants.
“The selection of JAWS Kiosk as a solution for McDonald’s is a game changer for providing equal access in Quick Service Restaurants for blind and low vision customers,” said Matt Ater, V.P., Corporate Business Development & Software at Vispero.
JAWS Kiosk will allow blind and low vision users the ability to interact with a self order kiosk by inserting headphones into the headphone jack, located on the navigation pad, which will then navigate the kiosk screen, reading the content as they move through the application.
Kelsey Hall, Manager of Digital Accessibility at McDonald’s, said, “This inclusive kiosk solution ensures blind and low vision customers can independently order their McDonald’s favorites for themselves, their families, and their friends.”