Starbucks is creating a more accessible store experience across its U.S. store portfolio through an Inclusive Spaces Framework. The new design framework defines how Starbucks will help expand independence, choice and ease for all people across physical and digital spaces. The first store to be built using the inclusive design framework has opened in Washington, D.C. and features items such as optimized acoustics and lighting for improved visual and audible communication for customers and accessible equipment designs for a better employee experience among other features.
Moving forward, all newly built and renovated Starbucks company-operated stores in the U.S. will begin to incorporate the framework.
Starbucks Announces New Accessibility Guidelines For Its U.S. Store Portfolio
