Wendy’s has announced a new global restaurant design standard, Global Next Gen, for enhanced custom and digital experiences. Wendy’s new restaurant builds will feature a sleek and modern design with an optimized layout and next-generation technology with an emphasis on convenience, speed and accuracy.
Global Next Gen includes the following design features and technology to better serve today’s customers: Delivery Pick-Up Window: A dedicated delivery pick-up window and delivery parking makes it more convenient and quicker for delivery drivers, who previously needed to enter the dining room, to grab orders and go. This design also shifts traffic out of the drive-thru line where customers are waiting, so crew can focus on taking and fulfilling orders more quickly, efficiently and accurately. Dedicated Mobile Order Pickup: Global Next Gen features mobile order parking and pick-up shelving in-restaurant. Customers select a pick-up time when placing their mobile order and upon arrival, park in a dedicated mobile order parking spot, grab their meal off the mobile order pick-up shelving.